Mistreatment in the workplace : prevention and resolution for managers and organizations

July 22, 2009

From the publisher:

Integrating findings from research and practice in order to make practical, evidence-based recommendations for preventing and addressing systemic workplace mistreatment, this book:

  • Focuses on the recursive effects of mistreatment in organizations and how individual and organizational well-being can be enhanced by carefully-designed policies and procedures.

  • Creates a complete picture by bringing together relevant research from fragmented fields such as organizational psychology, labor relations and labor economics.
  • Enables you to identify best practices for resolving mistreatment occurrences, for creating a civil workforce, and preventing recursive mistreatment.

Mistreatment in the workplace : prevention and resolution for managers and organizations / Julie B. Olson-Buchanan and Wendy R. Boswell.  Chichester, U.K. : Wiley-Blackwell, 2009. 204 p.   ISBN 978-1-4051-7713-9

For more information on the availability of this title from the University of Toronto Library catalogue, click here.

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