The Manager’s Communication Toolbox

March 27, 2013

111206_150From the publisher:

The Manager’s Communication Toolbox focuses on management development by improving communication for new managers as well as more experienced professionals.

Reading, writing, speaking, listening, and thinking are basic skills for any employee, but the manager who stands out is the manager who commands these skills. To improve your standing with your employees and superiors, it’s essential to understand each of these areas of communication. In The Manager’s Communication Toolbox, the authors offer tips, checklists, and examples, along with other expert testimony for best practices.

Rethink your thinking skills—find more time in your day by being more aware of your tendencies. And for everyone who worries about giving speeches and making presentations, find out how to improve, and the steps you can take to show off your managerial communication skills.

Read a sample chapter here.

The Manager’s Communication Toolbox, by Everett Chasen and Bob Putnam. Alexandria, Va. : ASTD, 2012. 170 p. ISBN 9781562868185

For more information on the availability of this title from the University of Toronto Libraries catalogue, click here.

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