Danger and Opportunity: Bridging Cultural Diversity for Competitive Advantage

January 21, 2014

danger and opportunityFrom the publisher:

The Chinese characters for “danger” and “opportunity” form the word “crisis”. Ancient Chinese wisdom sees an opportunity in danger. While cultural diversity brings challenges to the workplace, how do we turn these challenges into opportunities? Drawing on their extensive experience working with multicultural and multinational organizations, Lionel Laroche and Caroline Yang provide an in-depth analysis of cross-cultural dynamics in the workplace and offer practical suggestions at both the individual and organizational levels. The book analyzes cross-cultural challenges in six areas: the relative importance of technical and soft skills; cross-cultural communication; cross-cultural feedback; hierarchy; individualism; and risk tolerance. It then provides a solutions framework that encompasses people, systems and environment to bridge the issues that arise from cultural differences. The analysis and solutions are applied in four business contexts: managing a multicultural workforce; competing in the global talent market; collaborating with joint venture partners; and working with offshore resources.

Danger and Opportunity: Bridging Cultural Diversity for Competitive Advantage, by Lionel Laroche and Caroline Yang. New York, NY : Routledge, 2013. 257 p. ISBN 9780415658065 (pbk.)

For more information on the availability of this title from the University of Toronto Libraries catalogue, click here.

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